Terms of Service

This website is operated by Pulsuro. Throughout the site, the terms “we,” “us,” and “our” refer to Pulsuro. Pulsuro offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink, including our Refund Policy, Shipping Policy, and Privacy Policy.

These Terms apply to all users of the site, including without limitation browsers, customers, vendors, merchants, and contributors of content.

If you do not agree to these Terms, you may not access the website or use any of our Services.

1. Eligibility and Acceptance

By using this website, you represent that you are at least the age of majority in your province, state, or country of residence, or that you are using this website under the supervision and consent of a parent or legal guardian.

You agree to use this website only for lawful purposes and in accordance with these Terms.

2. Online Store Terms

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using our website or purchasing our products.

You must not transmit any worms, viruses, malware, or any code of a destructive nature.

A breach or violation of any of these Terms may result in immediate termination of your access to our Services.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

We may limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, payment method, billing address, or shipping address.

You understand that your content, excluding payment information, may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements of connecting networks or devices. Payment information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without our express written permission.

4. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general informational purposes only and should not be relied upon as the sole basis for making decisions without consulting more accurate or more complete sources where appropriate.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

5. Products and Services

Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We make every effort to display product descriptions, images, and other content as accurately as possible. However, we do not guarantee that your device’s display of any color, texture, or detail will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction on a case-by-case basis.

We reserve the right to discontinue any product at any time.

All product descriptions, pricing, promotions, and availability are subject to change at any time without notice.

6. Product Use and Important Disclaimers

Pulsuro products are intended for general wellness, muscle stimulation, and temporary relief of sore or aching muscles only, as applicable to the product’s intended use. Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

The information provided on this website, including product descriptions, educational content, blog content, customer testimonials, and other materials, is for general informational purposes only and is not medical advice. Nothing on this site is intended to substitute for professional medical advice, diagnosis, or treatment.

You should consult a qualified healthcare professional before using our products if you have any medical condition, injury, concern, or uncertainty about whether the product is appropriate for you.

Do not use Pulsuro products if you have a pacemaker, implanted defibrillator, or other implanted electronic device unless expressly approved by your physician.

Do not use Pulsuro products if you are pregnant, may be pregnant, or have any condition where electrical stimulation may be unsafe, unless you have first consulted a qualified healthcare professional.

Do not apply the device over the head, front of the neck, chest, or over broken, irritated, infected, or swollen skin, unless the product instructions expressly state otherwise.

Discontinue use immediately and consult a healthcare professional if you experience pain, burning, irritation, abnormal discomfort, dizziness, or any unexpected reaction.

You agree to use all products strictly in accordance with any instructions, warnings, user manuals, packaging materials, and safety guidance provided with the product.

7. Orders, Billing, and Account Information

We reserve the right to refuse, cancel, or limit any order you place with us.

If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

8. Pricing and Payment

All prices listed on our website are shown in CAD unless otherwise stated.

Prices are subject to change without notice.

You agree to pay all charges incurred by you or on your behalf through the website, including applicable shipping charges, taxes, duties, and fees.

If a pricing, typographical, or system error results in an incorrect price or offer being displayed, we reserve the right to cancel or refuse any order placed at the incorrect price, even if payment has already been submitted. If your payment has already been processed, we will issue a refund for the affected amount where required.

9. Shipping and Delivery

Shipping times displayed on our website are estimates only and are not guaranteed.

We are not responsible for shipping delays caused by carriers, customs, weather, high shipping volume, inaccurate customer information, or events beyond our reasonable control.

Risk of loss and title for products pass to you upon delivery to the carrier, or where required by applicable law, upon delivery to you.

Please review our Shipping Policy for additional information regarding shipping, tracking, delays, and delivery issues.

10. Returns and Refunds

Returns, refunds, and return eligibility are governed by our Refund Policy.

We reserve the right to deny returns or refunds that do not comply with the conditions outlined in our Refund Policy.

11. Promotions and Discount Codes

From time to time, we may offer promotions, discount codes, or limited-time offers. These promotions are subject to change or cancellation at any time without notice.

Unless otherwise stated:

• discount codes cannot be combined
• promotions cannot be applied retroactively to prior orders
• promotions have no cash value
• we reserve the right to refuse or cancel promotions where misuse, abuse, or technical error is suspected

12. Third-Party Tools and Services

We may provide access to third-party tools, platforms, payment processors, or services over which we neither monitor nor control.

You acknowledge and agree that we provide access to such tools and services on an “as is” and “as available” basis, without any warranties, representations, or conditions of any kind.

We are not liable for any issue arising from your use of third-party tools, services, websites, or platforms.

13. Third-Party Links

Certain content, products, and services available through our website may include materials from third parties or links to third-party websites.

We are not responsible for examining or evaluating the content, accuracy, policies, or practices of any third-party websites. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with third-party websites.

14. User Comments, Reviews, Feedback, and Submissions

If you send us comments, suggestions, ideas, feedback, reviews, testimonials, photos, videos, or other submissions, whether online, by email, through social media, or otherwise, you agree that we may use, edit, copy, publish, distribute, translate, and otherwise use such submissions in any medium without restriction, unless otherwise required by law.

We are under no obligation:

• to maintain any submission in confidence
• to pay compensation for any submission
• to respond to any submission

You agree that your submissions will not violate any right of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights, and will not contain unlawful, abusive, misleading, defamatory, or obscene material.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, misleading, infringing, or otherwise objectionable.

15. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

16. Intellectual Property

All content on this site, including but not limited to text, graphics, logos, icons, images, videos, product names, branding, product descriptions, downloads, and website design, is owned by or licensed to Pulsuro and is protected by applicable intellectual property laws.

You may not use, reproduce, duplicate, copy, sell, resell, modify, distribute, or exploit any portion of the website or its content without our prior written consent.

17. Prohibited Uses

You are prohibited from using the site or its content:

• for any unlawful purpose
• to solicit others to perform or participate in unlawful acts
• to violate any applicable laws or regulations
• to infringe upon or violate our intellectual property rights or the rights of others
• to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate
• to submit false or misleading information
• to upload or transmit malware, viruses, or malicious code
• to collect or track the personal information of others without authorization
• to spam, phish, pretext, crawl, scrape, or otherwise misuse the site
• to interfere with or circumvent the security features of the Service or any related website

We reserve the right to terminate your use of the Service for violating any prohibited use.

18. Disclaimer of Warranties

To the fullest extent permitted by law, the website, Services, and all products and content made available through the site are provided on an “as is” and “as available” basis, without warranties, representations, or conditions of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results that may be obtained from the use of the Service or products will be accurate, reliable, or meet your expectations.

19. Limitation of Liability

To the fullest extent permitted by applicable law, Pulsuro and our owners, officers, directors, employees, affiliates, agents, contractors, service providers, suppliers, licensors, and partners shall not be liable for any injury, loss, claim, direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the website, Service, or any product purchased through the website.

This includes, without limitation, damages for lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort, strict liability, or otherwise, even if advised of their possibility.

Nothing in these Terms excludes or limits any rights you may have under applicable consumer protection laws that cannot lawfully be excluded.

20. Indemnification

You agree to indemnify, defend, and hold harmless Pulsuro and our affiliates, officers, directors, employees, agents, contractors, licensors, service providers, subcontractors, suppliers, and partners from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.

21. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of any remaining provisions.

22. Termination

These Terms remain effective unless and until terminated by either you or us.

You may terminate these Terms at any time by ceasing to use our website.

We may terminate or suspend your access to the Service at any time without notice if, in our sole judgment, you fail to comply with these Terms.

23. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of British Columbia, Canada, unless otherwise required by applicable law.

24. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms at any time by posting changes to our website.

It is your responsibility to review this page periodically for updates. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

25. Contact Information

Questions about these Terms of Service may be sent to:

Pulsuro
Email: hello@pulsuro.com
Address: 1975 McCallum Rd